Privacy Policy

Kivro Store – Privacy Policy

Last updated: June 16, 2025

Kivro Store operates this website and related services to provide customers with a curated online shopping experience.

Kivro Store is a brand operated by Bravelytics LLC, a company registered in the United States that operates global e-commerce businesses.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, make a purchase, or interact with our services.

By using our services, you agree to the practices described in this Privacy Policy.


1. Personal Information We Collect

When we refer to personal information, we mean any information that can identify you or reasonably be associated with you.

We may collect the following types of information:

Contact Information

• Name
• Billing address
• Shipping address
• Email address
• Phone number

Payment Information

• Payment method
• Transaction details
• Payment confirmations

Payment information is securely processed through trusted payment providers.

Account Information

• Login credentials (if applicable)
• Account preferences

Order & Transaction Information

• Products viewed or purchased
• Order history
• Returns or exchanges

Communications

Information you provide when contacting our customer support team.

Device & Technical Information

• IP address
• Browser type
• Device identifiers
• Usage data related to website interactions


2. Sources of Personal Information

We may collect personal information from:

• Information you provide directly (orders, forms, account registration)
• Automated technologies such as cookies and tracking tools
• Payment processors and service providers
• Marketing partners and analytics services


3. How We Use Your Information

We use your information to:

Provide and Manage Services

• Process orders and payments
• Ship products
• Manage customer accounts
• Provide customer support

Improve Customer Experience

• Personalize product recommendations
• Improve website performance
• Analyze user behavior

Marketing and Advertising

• Send promotional emails or offers
• Display personalized advertisements
• Inform you about new products or promotions

You may unsubscribe from marketing emails at any time.

Security & Fraud Prevention

We use personal data to detect and prevent fraud, protect transactions, and maintain a secure shopping environment.

Legal Compliance

We may process personal information when required to comply with applicable laws or legal processes.


4. Sharing Personal Information

We may share your information with trusted partners in order to operate our services, including:

• Payment processors
• Shipping and logistics providers
• Website hosting and analytics services
• Marketing platforms

These partners only process information as necessary to provide their services.

We may also disclose information when required by law or to protect our legal rights.


5. Relationship with Shopify

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to sell products and services.

Shopify may process certain customer information in order to:

• Operate the store
• Process transactions
• Improve the platform
• Provide analytics and security services

To learn more about Shopify's privacy practices, please visit the Shopify Privacy Policy.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and user behavior
• Provide personalized advertising

You may adjust your browser settings to refuse cookies; however, this may affect certain website features.


7. Data Security

We implement appropriate security measures designed to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account credentials confidential.


8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce policies


9. Your Privacy Rights

Depending on your location, you may have rights related to your personal data, including:

• Right to access personal information
• Right to request deletion
• Right to correct inaccurate information
• Right to receive a copy of your data
• Right to opt-out of targeted advertising

To exercise any of these rights, please contact our support team.


10. International Data Transfers

Because we operate globally, your information may be transferred and processed in countries outside your residence.

When required, we rely on recognized legal safeguards for international data transfers.


11. Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors.

If you believe a child has provided personal information, please contact us so we can remove the data.


12. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated version will always be published on this page with the revised update date.


13. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:

Company: Bravelytics LLC
Operating Brand: Kivro Store

Address:
7901 4TH ST N STE 300
ST PETERSBURG FL 33702
United States

Phone:
0800 829 4933